SkillForge: Forging Domain-Specific, Self-Evolving Agent Skills in Cloud Technical Support

arXiv:2604.08618v1 Announce Type: cross Abstract: Deploying LLM-powered agents in enterprise scenarios such as cloud technical support demands high-quality, domain-specific skills. However, existing skill creators lack domain grounding, producing skills poorly aligned with real-world task requirements. Moreover, once deployed, there is no systematic mechanism to trace execution failures back to skill deficiencies and drive targeted refinements, leaving skill quality stagnant despite accumulating