Restricting Attachments in Agent Inboxes
📰 Dev.to · Qasim Muhammad
Learn how to restrict attachments in agent inboxes by configuring policy fields
Action Steps
- Configure the policy fields to restrict attachments
- Set the 'name' field to specify the policy name
- Define the attachment criteria using the 'conditions' field
- Specify the actions to take when an attachment is restricted using the 'actions' field
- Test the policy to ensure it's working as expected
Who Needs to Know This
Customer support teams and email administrators can benefit from this knowledge to enhance email security and efficiency
Key Insight
💡 Configuring policy fields can help restrict attachments and enhance email security
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🚫 Restrict attachments in agent inboxes with policy fields! 💡
Full Article
Three fields on a policy decide which attachments ever reach your email agent: { "name":...
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