"Is This Really a Human Peer Supporter?": Misalignments Between Peer Supporters and Experts in LLM-Supported Interactions

1. 1Identify the limitations and variability in peer support training and effectiveness
2. 2Analyze the potential of LLMs to enhance peer support interactions while addressing concerns about quality and safety
3. 3Develop strategies to address misalignments between peer supporters and experts in LLM-supported interactions
4. 4Evaluate the impact of LLMs on the consistency and effectiveness of peer support services

Mental health professionals, AI researchers, and peer supporters can benefit from understanding these misalignments to improve the quality and safety of LLM-supported interactions

💡 LLMs can improve peer support interactions, but addressing variability in training and effectiveness is crucial for quality and safety

💡 LLMs can enhance peer support for mental health, but misalignments between peer supporters & experts raise concerns #AI #MentalHealth