Digitizing the On-Site Decision Process: From Experience to System

📰 Medium · UX Design

Learn how Kashima Construction used business interviews and mental model mapping to guide their corporate digital transformation initiative and improve on-site decision making

intermediate Published 2 Jun 2026
Action Steps
  1. Conduct business interviews with stakeholders to identify pain points and areas for improvement
  2. Create mental model maps to visualize current workflows and decision making processes
  3. Analyze maps to identify opportunities for digital transformation
  4. Develop a corporate DX initiative roadmap
  5. Implement digital solutions to support on-site decision making
Who Needs to Know This

Product managers, software engineers, and business analysts on a team can benefit from understanding how to apply business interviews and mental model mapping to inform digital transformation initiatives and improve decision making processes

Key Insight

💡 Business interviews and mental model mapping can inform and guide digital transformation initiatives

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💡 Digitize on-site decision making with business interviews & mental model mapping

Key Takeaways

Learn how Kashima Construction used business interviews and mental model mapping to guide their corporate digital transformation initiative and improve on-site decision making

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