Claude.ai down

📰 Hacker News (AI)

Learn how to monitor and respond to AI service outages like Claude.ai using status pages and incident reports

intermediate Published 13 Apr 2026
Action Steps
  1. Check the status page of the AI service for updates on outages
  2. Subscribe to incident reports via email or SMS for real-time updates
  3. Investigate the cause of the outage and potential fixes
  4. Communicate with stakeholders about the outage and estimated resolution time
  5. Review incident reports to identify patterns and areas for improvement
Who Needs to Know This

DevOps and engineering teams can benefit from understanding how to handle AI service outages and communicate with stakeholders

Key Insight

💡 Proactive monitoring and communication are key to minimizing the impact of AI service outages

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🚨 AI service outage? Learn how to monitor and respond using status pages and incident reports 📊

Key Takeaways

Learn how to monitor and respond to AI service outages like Claude.ai using status pages and incident reports

Full Article

Title: Claude.ai down

URL Source: https://status.claude.com/incidents/6jd2m42f8mld

Markdown Content:
# Claude Status - Claude.ai down

# Claude.ai down

Incident Report for [Claude](https://status.claude.com/)

## Resolved

We have resolved the issue resulting in elevated errors on login for Claude.ai and Claude Code betwen 15:31 to 16:19 UTC.

Posted 24 minutes ago. Apr 13, 2026 - 16:35 UTC

## Identified

We have identified the issue affecting Claude.ai and Claude Code logins. We are working to apply a fix for this issue, and will provide an additional update as soon as possible.

Posted 43 minutes ago. Apr 13, 2026 - 16:16 UTC

## Update

We are continuing to investigate elevated errors on Claude.ai, primarily affecting login. We will provide an update as soon as possible.

Posted 1 hour ago. Apr 13, 2026 - 15:58 UTC

## Investigating

We are currently investigating this issue.

Posted 1 hour ago. Apr 13, 2026 - 15:40 UTC

This incident affected: claude.ai, platform.claude.com (formerly console.anthropic.com), Claude API (api.anthropic.com), Claude Code, Claude Cowork, and Claude for Government.

[← Current Status](https://status.claude.com/)[Powered by Atlassian Statuspage](https://www.atlassian.com/software/statuspage?utm_campaign=status.claude.com&utm_content=SP-notifications&utm_medium=powered-by&utm_source=inapp)

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