Claude.ai down
📰 Hacker News (AI)
Learn how to monitor and respond to AI service outages like Claude.ai using status pages and incident reports
Action Steps
- Check the status page of the AI service for updates on outages
- Subscribe to incident reports via email or SMS for real-time updates
- Investigate the cause of the outage and potential fixes
- Communicate with stakeholders about the outage and estimated resolution time
- Review incident reports to identify patterns and areas for improvement
Who Needs to Know This
DevOps and engineering teams can benefit from understanding how to handle AI service outages and communicate with stakeholders
Key Insight
💡 Proactive monitoring and communication are key to minimizing the impact of AI service outages
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🚨 AI service outage? Learn how to monitor and respond using status pages and incident reports 📊
Key Takeaways
Learn how to monitor and respond to AI service outages like Claude.ai using status pages and incident reports
Full Article
Title: Claude.ai down
URL Source: https://status.claude.com/incidents/6jd2m42f8mld
Markdown Content:
# Claude Status - Claude.ai down
# Claude.ai down
Incident Report for [Claude](https://status.claude.com/)
## Resolved
We have resolved the issue resulting in elevated errors on login for Claude.ai and Claude Code betwen 15:31 to 16:19 UTC.
Posted 24 minutes ago. Apr 13, 2026 - 16:35 UTC
## Identified
We have identified the issue affecting Claude.ai and Claude Code logins. We are working to apply a fix for this issue, and will provide an additional update as soon as possible.
Posted 43 minutes ago. Apr 13, 2026 - 16:16 UTC
## Update
We are continuing to investigate elevated errors on Claude.ai, primarily affecting login. We will provide an update as soon as possible.
Posted 1 hour ago. Apr 13, 2026 - 15:58 UTC
## Investigating
We are currently investigating this issue.
Posted 1 hour ago. Apr 13, 2026 - 15:40 UTC
This incident affected: claude.ai, platform.claude.com (formerly console.anthropic.com), Claude API (api.anthropic.com), Claude Code, Claude Cowork, and Claude for Government.
[← Current Status](https://status.claude.com/)[Powered by Atlassian Statuspage](https://www.atlassian.com/software/statuspage?utm_campaign=status.claude.com&utm_content=SP-notifications&utm_medium=powered-by&utm_source=inapp)
[×](https://status.claude.com/incidents/6jd2m42f8mld#)
#### Subscribe to Incident
Subscribe to updates for **Claude.ai down** via email and/or text message. You'll receive email notifications when incidents are updated, and text message notifications whenever Claude **creates** or **resolves** an incident.
VIA EMAIL:
VIA SMS: Enter mobile number
[Edit number](https://status.claude.com/incidents/6jd2m42f8mld#)[Send OTP](https://status.claude.com/incidents/6jd2m42f8mld#)
Enter the OTP sent
[Resend OTP](https://status.claude.com/incidents/6jd2m42f8mld#)in 30 seconds
To receive SMS updates, please verify your number. To proceed with just email click ‘Subscribe’
Subscribe to Incident
Message and data rates may apply. By subscribing you agree to our [Privacy Policy](https://www.anthropic.com/privacy), the Atlassian [Terms of Service](https://www.atlassian.com/legal/product-specific-terms#statuspage-specific-terms), and the Atlassian [Privacy Policy](https://www.atlassian.com/legal/privacy-policy). This site is protected by reCAPTCHA and the Google [Privacy Policy](https://policies.google.com/privacy) and [Terms of Service](https://policies.google.com/terms) apply.
URL Source: https://status.claude.com/incidents/6jd2m42f8mld
Markdown Content:
# Claude Status - Claude.ai down
# Claude.ai down
Incident Report for [Claude](https://status.claude.com/)
## Resolved
We have resolved the issue resulting in elevated errors on login for Claude.ai and Claude Code betwen 15:31 to 16:19 UTC.
Posted 24 minutes ago. Apr 13, 2026 - 16:35 UTC
## Identified
We have identified the issue affecting Claude.ai and Claude Code logins. We are working to apply a fix for this issue, and will provide an additional update as soon as possible.
Posted 43 minutes ago. Apr 13, 2026 - 16:16 UTC
## Update
We are continuing to investigate elevated errors on Claude.ai, primarily affecting login. We will provide an update as soon as possible.
Posted 1 hour ago. Apr 13, 2026 - 15:58 UTC
## Investigating
We are currently investigating this issue.
Posted 1 hour ago. Apr 13, 2026 - 15:40 UTC
This incident affected: claude.ai, platform.claude.com (formerly console.anthropic.com), Claude API (api.anthropic.com), Claude Code, Claude Cowork, and Claude for Government.
[← Current Status](https://status.claude.com/)[Powered by Atlassian Statuspage](https://www.atlassian.com/software/statuspage?utm_campaign=status.claude.com&utm_content=SP-notifications&utm_medium=powered-by&utm_source=inapp)
[×](https://status.claude.com/incidents/6jd2m42f8mld#)
#### Subscribe to Incident
Subscribe to updates for **Claude.ai down** via email and/or text message. You'll receive email notifications when incidents are updated, and text message notifications whenever Claude **creates** or **resolves** an incident.
VIA EMAIL:
VIA SMS: Enter mobile number
[Edit number](https://status.claude.com/incidents/6jd2m42f8mld#)[Send OTP](https://status.claude.com/incidents/6jd2m42f8mld#)
Enter the OTP sent
[Resend OTP](https://status.claude.com/incidents/6jd2m42f8mld#)in 30 seconds
To receive SMS updates, please verify your number. To proceed with just email click ‘Subscribe’
Subscribe to Incident
Message and data rates may apply. By subscribing you agree to our [Privacy Policy](https://www.anthropic.com/privacy), the Atlassian [Terms of Service](https://www.atlassian.com/legal/product-specific-terms#statuspage-specific-terms), and the Atlassian [Privacy Policy](https://www.atlassian.com/legal/privacy-policy). This site is protected by reCAPTCHA and the Google [Privacy Policy](https://policies.google.com/privacy) and [Terms of Service](https://policies.google.com/terms) apply.
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