Building an Open-Source WhatsApp Customer Support Stack (n8n + Chatwoot + WAHA)

📰 Dev.to · אחיה כהן

Learn to build an open-source WhatsApp customer support stack using n8n, Chatwoot, and WAHA, avoiding SaaS sign-ups

intermediate Published 13 Mar 2026
Action Steps
  1. Install n8n workflow automation tool to handle WhatsApp message routing
  2. Configure Chatwoot for customer support ticketing and management
  3. Set up WAHA for WhatsApp messaging and automation
  4. Integrate n8n with Chatwoot and WAHA for seamless workflow automation
  5. Test the integrated workflow with sample WhatsApp messages
Who Needs to Know This

Customer support teams and developers can benefit from this open-source solution to automate WhatsApp support workflows, improving response times and efficiency

Key Insight

💡 Using open-source tools can help avoid SaaS costs and provide more control over customer support workflows

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🚀 Build an open-source WhatsApp customer support stack with n8n, Chatwoot, and WAHA! 📱💬

Key Takeaways

Learn to build an open-source WhatsApp customer support stack using n8n, Chatwoot, and WAHA, avoiding SaaS sign-ups

Full Article

Most WhatsApp automation guides end with "sign up for this SaaS." This one doesn't. I'll walk you...
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