AI in the System — Not on Top of It

📰 Medium · UX Design

Learn how to integrate AI into workflows to reduce friction by reshaping the system, not just adding AI on top

intermediate Published 14 Apr 2026
Action Steps
  1. Identify areas of friction in current workflows
  2. Analyze how AI can be used to reshape the system, not just add to it
  3. Design new workflows that incorporate AI in a way that reduces friction
  4. Test and iterate on the new workflows to ensure they are effective
  5. Implement the new workflows and monitor their impact on productivity and user experience
Who Needs to Know This

UX designers and product managers can benefit from this knowledge to create more efficient and effective workflows with AI integration

Key Insight

💡 Adding AI to workflows doesn't necessarily reduce friction, but reshaping the system with AI can

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💡 Integrate AI into workflows to reduce friction, not just add to it! #AI #UXDesign
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