Uncertainty as a Planning Signal: Multi-Turn Decision Making for Goal-Oriented Conversation

1. 1Identify uncertainty in user intent
2. 2Balance information acquisition and target commitment over multiple turns
3. 3Use structured methods for multi-step planning
4. 4Integrate LLM-based approaches for flexible interactions

Conversational AI researchers and developers benefit from this research as it improves multi-turn decision making, while product managers can apply these insights to design more effective conversational systems

💡 Uncertainty can be used as a planning signal to improve decision making in conversational systems

💡 Uncertainty guides planning in goal-oriented conversations