GenAI For Business Analysis: Fine-Tuning LLMs

In this 2-hour project, you'll learn how to fine-tune the GPT-3.5 model using the OpenAI API in Python. You are an AI engineer employed by PulseNet, a telecommunications company that provides internet, television, and phone services. PulseNet operates with a large customer base and manages a substantial volume of daily inquiries, support requests, and product reviews. The company has received numerous complaints from customers, expressing dissatisfaction. PulseNet's objective is to enhance customer satisfaction by analyzing customer complaints more regularly to address and fix issues regarding…