Cultivate Empathy: AI Chatbot Conversations

Coursera Course · Coursera

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Cultivate Empathy: AI Chatbot Conversations

Coursera · Beginner ·🧠 Large Language Models ·1h ago
Transform how you connect with others by developing genuine empathic communication skills. You'll learn to distinguish between cognitive empathy (understanding others' perspectives) and affective empathy (sharing others' feelings)—and discover why AI chatbots like ChatGPT can simulate one but not the other. You'll master active listening techniques including paraphrasing, reflection, and validation that make people feel truly heard. And you'll practice the AARVR framework through realistic role-plays using ChatGPT as your conversation partner. Through role-plays where you explain empathy conc…
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