Visual or Textual: Effects of Explanation Format and Personal Characteristics on the Perception of Explanations in an Educational Recommender System

📰 ArXiv cs.AI

Study explores how visual and textual explanation formats in educational recommender systems impact user perception based on personal characteristics

intermediate Published 27 Mar 2026
Action Steps
  1. Conduct user studies to compare visual and textual explanation formats in recommender systems
  2. Analyze how personal characteristics influence user perception of explanations
  3. Develop personalized explanation strategies based on user characteristics and preferences
  4. Evaluate the impact of explanation formats on user trust, transparency, and satisfaction
Who Needs to Know This

Product managers and designers on a team benefit from understanding how different explanation formats affect user trust and satisfaction, while data scientists and AI engineers can apply these findings to improve recommender system transparency

Key Insight

💡 Explanation format and personal characteristics jointly influence perceived control, transparency, and trust in recommender systems

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📊 How do visual and textual explanations impact user trust in recommender systems? 🤔
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