Rakuten fixes issues twice as fast with Codex

📰 OpenAI News

Rakuten reduces MTTR by 50% using Codex, a coding agent from OpenAI

intermediate Published 11 Mar 2026

Action Steps

Implement Codex in the development workflow
Automate CI/CD reviews using Codex
Use Codex to deliver full-stack builds in weeks

Who Needs to Know This

Software engineers and DevOps teams benefit from Codex as it automates CI/CD reviews and speeds up the development process, allowing them to focus on more complex tasks

Key Insight

💡 Codex can significantly reduce Mean Time To Recovery (MTTR) and automate repetitive tasks in software development